Project Description

In support of the USAID Center for Excellence on Democracy, Human Rights, and Governance, Democracy International conducted a study on citizen accountability mechanisms and institutional “feedback loops” for USAID’s government-to-government (G2G) assistance projects. Using case studies in Ghana and Liberia, DI highlighted practices within G2G programs that best support democratic responsiveness, produced indicators for future programming, and provided recommendations for G2G project designs to generate opportunities and incentives for democratic accountability. DI found that, while methods for citizen engagement and feedback are often evolving and vary by country and context, they should include civil society monitoring, client service feedback forms, public hearings, independent media coverage of government activities, and/or social media and websites.


2013 - 2014


Ghana, Liberia

Practice Area




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